Carpe Diem | Your Next London Day Out, Planned for You

Welcome to Carpe Diem. By using our website and services, you agree to the following terms. Please read them carefully.

1. Service Overview

Carpe Diem provides personalised day itineraries based on user input collected via a chat interface. The itineraries are generated automatically and are intended for inspiration and entertainment purposes only.

2. User Responsibilities

By using our service, you agree to:

Provide accurate and respectful information when using the chat
Only use the service for personal, non-commercial purposes
Not misuse the site or attempt to interfere with its operation

3. Data & Communication

When you provide your phone number, you agree to receive messages from us related to your itinerary or service updates. You can opt out at any time by contacting us at hello.carpediemlondon@gmail.com.

For how we handle your data, see our Privacy Policy.

4. Intellectual Property

All content and materials on this site — including text, branding, layout, and generated itineraries — are the property of Carpe Diem. You may not reproduce or reuse content without permission.

5. Limitation of Liability

We do our best to provide helpful and enjoyable suggestions. However, we are not liable for:

Inaccuracies in itinerary suggestions
Availability, quality, or safety of venues or experiences listed
Any damages arising from the use of our service

Always verify location details and follow local laws and safety guidance when exploring.

6. Changes to the Service

We may update or discontinue parts of the service at any time, without notice. These terms may also be updated — the most current version will always be posted on this page.

7. Termination

We reserve the right to suspend or terminate access to the service if we believe you are violating these terms or misusing the platform.

8. Contact Us

If you have any questions or feedback, reach out at: hello.carpediemlondon@gmail.com

At Carpe Diem, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:
- Chat Responses: Your travel preferences (e.g. vibe, mood, interests, and location) submitted through our chat interface to generate your custom itinerary.
- Contact Information: Your phone number, if provided, to deliver your itinerary and updates.
- Usage Data: Basic information about how you use our website (e.g. pages visited, interactions) via analytics tools.

2. How We Use Your Information

We use the information we collect to:
- Generate and deliver personalised day itineraries
- Communicate with you via SMS or similar channels (if you provide your phone number) - Improve our product and user experience through analytics
- Send occasional updates or offers (only if you opt in)

3. How We Store and Protect Your Data

We store your data securely and only retain it for as long as necessary to provide our service. We may use trusted third-party tools (such as messaging or analytics platforms) that adhere to standard data protection practices.

4. Sharing Your Data

We do not sell or rent your personal data. We may share data with carefully selected service providers solely to operate and improve our service.

5. Your Rights

You can:
- Request access to the personal data we hold about you
- Ask us to correct or delete your data
- Withdraw your consent at any time

To exercise these rights, contact us at carpediemlondon.app@gmail.com.

6. Cookies and Tracking

We may use cookies or similar technologies to analyze site traffic and improve user experience. You can adjust your browser settings to manage cookies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns, contact us at: carpediemlondon.app@gmail.com